At myspin, we believe gaming should be entertainment, pure and simple. We provide a wide range of tools and resources to help you play within comfortable limits — because your well-being is our priority.
Responsible gaming means playing within limits you set yourself — in terms of time, money and emotions. It does not mean you cannot have fun; rather, it ensures that gaming remains an enjoyable form of entertainment and does not become a burden in your daily life.
Myspin takes a proactive approach to ensuring all members play in a healthy manner. We don't just provide a gaming platform — we also offer a full suite of tools, guides, and support to keep you in complete control at all times.
To us, a member who plays wisely and responsibly is our most valued member. Your trust is myspin's greatest asset, and we are committed to ensuring that trust is always upheld.
Decide on an amount you are comfortable spending on entertainment — and stick to that limit without exception.
Casino games have a house edge. Do not play with the expectation of recovering past losses.
Set session time limits and take regular breaks. Do not let gaming interfere with your daily responsibilities.
Avoid playing when you are emotionally unstable, stressed, or under the influence of alcohol.
Six exclusive tools that give you complete control over your gaming experience, tailored to your needs.
Set daily, weekly or monthly deposit limits through your account settings. Once a limit is reached, any additional deposits will be automatically blocked until the limit period expires.
Set the maximum loss amount you can tolerate within a given period. The myspin system will automatically end your session once the defined loss limit is reached.
Set a maximum duration for each gaming session. myspin will send an alert when a session is about to end and will automatically terminate the session once the time limit is reached.
Need a short break? Use the self-exclusion option to suspend your account for three days to six weeks. Your account will be automatically reactivated once the period expires.
If you feel you need to stop entirely, myspin offers a permanent self-exclusion option. Your account will be permanently closed and you will not be able to register a new account within the specified period.
Review the full history of your gaming activity, deposits and withdrawals at any time. Full transparency helps you make smarter decisions about your gaming habits.
Problem gambling often starts subtly and develops gradually. Recognising the early signs is the most important first step. Review this list honestly — if you identify three or more of these signs, it is time to seek help.
Playing with money meant for essential needs such as bills, rent, or food.
Constantly thinking about gambling and planning the next session even while engaged in other activities.
Increasing the amount wagered to achieve the same level of excitement as before.
Unable to stop or reduce gambling activity despite trying.
Hiding gambling activity from family members or those close to you.
Playing to "chase" losses — believing that one big win will recover all the money lost.
Feeling anxious, irritable, or uncomfortable when unable to gamble.
Relationships with family, friends, or employers affected due to gambling.
Borrowing money or selling possessions to fund gambling.
Work or academic performance deteriorates due to excessive time spent gambling.
If you identify with any of the signs above, please use the myspin self-exclusion tool immediately or contact our support team. Acknowledging the problem is the first brave step toward recovery.
Our integrated approach combines technology, policy and human support to safeguard member wellbeing.
Myspin's KYC process ensures that only individuals aged 18 and above can register and play on our platform.
An automated system sends alerts when you have been playing beyond a set duration or are approaching a defined limit.
The myspin support team is trained to identify members who may need assistance and to offer the appropriate support.
Myspin's analytics technology monitors gaming patterns to proactively identify early signs of problem gambling.
Myspin provides guides, articles, and educational resources on responsible gaming for all members.
Myspin works with responsible gambling support organisations and can refer members to professional counsellors when needed.
Myspin fully supports responsible gaming initiatives at both the platform and industry level. We continually review and improve our responsible gaming programme based on member feedback, the latest research, and industry standards.
Every new myspin member receives a responsible gaming guide upon registration. We also send periodic reminders to active members as part of our ongoing awareness programme.
Answers to the most frequently asked questions by members about responsible gaming at myspin.
Myspin is always ready to help. Contact us or access your self-control tools at any time.
The myspin support team is available 24/7 via in-platform live chat to assist with any responsible gaming enquiries.
Contact us via [email protected] for specific enquiries related to responsible gaming, self-control or the self-exclusion process.
Access all your self-control tools directly through the "Responsible Limits" section in your myspin account settings — simple, fast, and effective immediately.
Important Notice: If you or someone you know is experiencing gambling-related issues, don't delay seeking help. Contact the myspin support team or reach out to a professional counsellor. Remember — gambling should be entertainment, not stress. Play smart with myspin.
Be part of the myspin community that plays smart. Register today and set your limits from the start — because the most enjoyable game is one that stays in control.